Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address and username you provide during signup.
• Game & Service Identifiers: In-game client IDs, Discord ID, Plutonium ID, Steam ID, and X (Twitter) ID.
• Public Profile Information: Usernames and public avatars associated with your linked third-party accounts.
• Technical Data: IP addresses, region/country (via GeoIP lookup), and browser user agent for moderation, analytics, and security.
• Gameplay Data: In-game statistics, credits earned/spent, casino game history (wagers, wins, losses), shop purchases, achievements, and quest/challenge progress.
• Transaction Records: Credit transactions, daily wheel spins, and gambling activity logs for fairness verification and support.

2. Third-Party Authentication (OAuth)

To make account creation and linking seamless, we use OAuth services from trusted third-party platforms. When you use one of these services to sign in or link your account, we collect a limited amount of information to create and secure your HGMServers profile. We never receive or store your password from these services.

• Discord: We receive your unique Discord user ID, username, and avatar URL.
• Plutonium: We receive your unique Plutonium user ID and username.
• Steam: We receive your unique 64-bit Steam ID and public profile name.
• X (formerly Twitter): We receive your unique X user ID and public username (@handle).

3. How We Use Your Information

• Operate our website, APIs, and game servers
• Display leaderboards, player profiles, statistics, credit balances, quest progress, and weekly challenge standings
• Verify purchases and claims (e.g., VIP), and provide support
• Prevent fraud, abuse, or cheating; enforce rules and bans
• Improve stability and performance; basic analytics about usage
• Comply with legal obligations and reasonable law‑enforcement requests

4. Data Sharing

We do not sell your personal data. We share limited data with service providers only when necessary to operate HGMServers:

• Hosting and infrastructure providers that run our site and APIs
• OAuth providers (Discord, Plutonium, Steam, X) strictly for sign‑in/linking
• Payment processors (e.g., Stripe, PayPal) to process payments and fraud checks
• Moderation and security tooling to prevent abuse and protect users
• When required by law, or to comply with lawful requests

5. Cookies & Tracking

We use cookies and similar technologies to improve your experience:

• Authentication Cookies: Secure, HTTP-only cookies that keep you logged in and verify your identity.
• Session & Visitor IDs: Anonymous identifiers to understand how you navigate the site across pages and visits.
• Local Storage: Stores preferences and cached data (like linked account IDs) for faster loading.
• Site Analytics: We collect anonymized usage data including pages visited, device type, browser, screen size, and general performance metrics to improve site reliability.
• Referrer Tracking: We record where you came from (e.g., Discord, search engines) to understand how users discover HGMServers.

We do not use third-party advertising trackers. Analytics data is used internally to improve the site experience and is not sold to third parties.

6. Data Retention

• Account and linking data are kept while your account remains active
• Security and access logs are typically retained for a limited period for safety and diagnostics
• Payment records are retained as required by payment processors and applicable law
• Gameplay demos may be automatically deleted after a short period to conserve space

7. Security

We use a combination of administrative, technical, and organizational measures to protect your information. If you believe you have found a security issue, please review our Security Policy and contact us responsibly.

8. International Transfers

Our services may process data in locations outside of your country. We take reasonable steps to ensure appropriate safeguards are in place consistent with applicable laws.

9. Age Requirement

HGMServers is intended for users aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us to request deletion.

10. Your Rights

Subject to applicable law, you may request access, correction, export, or deletion of your personal data. To make a request, reach us via our Discord support channel with enough details to verify your identity and locate the data.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

12. Contact

The fastest way to contact us is via our Discord server at discord.gg/HGMServers.